February 14, 2024 | 5-minute read
Menu
February 14, 2024 | 5-minute read
Let’s talk provider-patient interactions and how to increase patient engagement and give patients a convenient experience they’ll love!
Building lasting connections via better communication isn’t just for lovers! The digital transformation provides new ways to connect, reshaping the way patients engage with their care. You can increase patient engagement and strengthen the relationship with your patients by choosing digital tools that allow you to interact with them the way they prefer.
Below are solutions that can help you deliver care, optimizing the provider-patient connection and recovery while decreasing costs. – No matter what your patient’s preferred way of receiving care is.
Distance makes the heart grow fonder. And can help it get healthier too! Remote patient monitoring (RPM) reduces the need for in-person visits, lessening logistical constraints and empowering patients to proactively manage their health from home. RPM programs can help you treat more patients, allowing you to serve a population that might have previously overlooked your services due to lack of transportation or a long commute. Plug-and-play, easy to use, and always on, RPM devices increase patient engagement by keeping patients on track with at-home monitoring and up to date with automated, personalized messages. Plus, the integration of vital reporting features simplifies the monitoring of patient vitals, enabling earlier detection and correction of potential problems.
Check out Dr. Monica’s Playbook for how to set up an RPM program.
A personal touch lets patients know you’re paying attention and prioritizing their care. Automation helps you make this happen with ease. Addressing the diversity of patient needs, the automation of personalized care plans can ensure individuals receive tailored attention and quality care. This approach improves patient outcomes. It also helps reduce costs by preventing unnecessary readmissions.
Keeping it monogamous. Set up an automated system for each procedure that sends alerts directly to patients without requiring staff involvement. For example, automatically remind patients to stop eating before a procedure and prompt them to take their meds at the scheduled time.
Telehealth platforms break down barriers by providing patients with access to quality care regardless of where they’re located. Patients can seamlessly connect with their healthcare team whenever, wherever through web or mobile browser. You can enhance the telehealth experience even more using chat and dialer functionality during virtual visits. Chat gives you the option to share lab or test results with patients or troubleshoot if they have any special needs, such as translation services. Dialer functionality lets you loop a caregiver, suicide hotline, or translator into the visit with the patient’s permission.
Have you ever flirted with the idea of going completely digital? At Qure4u, we’re working with organizations that have successfully transitioned to completely contactless check-ins, eliminating the need for staff to work the front desk, allowing for their time to be reallocated to more important tasks. This shift has been met with an overwhelmingly positive response! Even for patients without personal devices, office solutions ensure a hassle-free check-in process, requiring only basic information.
Delivering words of affirmation can be as easy as a thoughtful text, such as “It’s time for your follow-up <3” – a true crowd-pleaser! Secure messaging goes beyond conventional communication methods, providing a confidential platform for sharing sensitive information. This not only nurtures trust in the patient-provider relationship but also enables you to communicate more efficiently and promptly than ever before!
Texting messaging for patient-provider conversations speeds up communication by offering response flexibility. Patients address medical messages at their convenience, reducing the need for immediate responses. Multitasking during asynchronous conversations speeds up the process, enabling both parties to attend to other tasks while awaiting replies, no matter how quick it is!
In conclusion, the digital transformation to increase patient engagement is not limited to specific products or companies – it signals a fundamental shift in healthcare delivery. By introducing these practices, healthcare providers can meet the evolving needs of patients and contribute to a future where healthcare is personalized, accessible, and patient-centered, while boosting revenue, streamlining operations, and increasing efficiency. Embrace their unique needs, and together, let’s re-invent a healthcare experience they’ll truly cherish.
If you’re uncertain about making changes or are unsure where to get started, completing the SCORE4U assessment can help evaluate your organization’s readiness and pinpoint your best opportunities to increase patient acquisition and efficiency. You’ll get an overall digital health score + scores for 9 components that have been shown to be essential for practices looking to drive high adoption, efficiencies, and better outcomes using digital patient engagement tools.
Qure4u Inc. 2024