Suzie Hazelton

Senior Manager, Customer Success

She won’t admit it, but we’re pretty sure Suzie has more than 24 hours in her days. There’s no other explanation for her ability to accomplish so much.

For starters, Suzie has redefined what it means to be Customer Success Manager in healthcare. And that’s not just us saying that — it comes from customer reviews of how rewarding it is to work with Suzie and her team. With more than 11 years experience, including a senior position at Greenway Health, she works tirelessly to build trusted partnerships, resulting in enhanced business outcomes, a high level of customer satisfaction, expanded product usage, and long-lasting connections that become friendships.

Pretty fulfilling, right? The Detroit native is just getting started. Suzie’s list of passions is varied and very long, starting with cooking for her husband and three grown sons. Away from home, she loves to cheer on their local wrestling team, where one of her sons is the head coach and the other is his assistant — since 2006, Suzie estimates that she’s spent close to 3,000 hours sitting in gyms all over the country, cheering on her boys and their teammates in wrestling competitions.

Suzie also serves on the Mission Council at her church, enjoys scrapbooking, and fulfills her self-proclaimed “social butterfly” status by hosting parties and bonfires at her Michigan home. For the person always supporting others, we think it’s time for people to cheer for her.

Lily Nickerson

Content Marketing Specialist

You know those people who are good at everything? The ones who seem like they’re experts in certain subjects, but then you find out they actually just started? Those people who master a new skill while the rest of us are still fumbling with the directions? The go-getters who crush a grueling morning spin class before most people have gotten out of bed?

That’s Lily. And we can’t begin to articulate how happy we are to have her on our team, but we’ll try.

At Qure4u, our job responsibilities stretch far beyond our job descriptions, and this is especially true with Lily. On any given day, the Emmanuel College grad develops, executes, and optimizes marketing programs. She also researches content and consumer trends, develops strategies, and creates assets for both digital and print mediums. She brainstorms within a close-knit, fast-paced team responsible for driving the success and growth of business through marketing campaigns, brand positioning, and industry expertise.

Lily is focused on revolutionizing the way healthcare is perceived by creating a more engaging, relevant, and whenever possible, humorous narrative.

The Vermont native now calls Boston home and … wait, she’s a twin? We’re not sure the world is prepared for that much awesomeness.

Bethany Williamson

Customer Success Manager

Bethany has known us longer than we’ve known her, and it’s probably why she’s exceeded expectations from day one at Qure4u. Or it could be that she has an MBA, a bachelor’s in Health Information Management from UCF, and instinctively blends kindness and tenacity with ease.

Prior to joining our team in 2021, she was an assistant practice manager at an Orlando-area women’s care office that used Qure4u, which she described as “amazing” … her words, not ours. Combine that with more than 15 years of healthcare experience in EHR implementation, medical records for a hospital, and a successful role as a physician’s liaison for a hospital system that focused on sports medicine and rehabilitation services, and it’s no surprise that our customers appreciate Bethany’s knowledge and versatility.

But she takes it further. Her position impacts Qure4u’s role in the future of healthcare by helping customers have optimal success with all our products, allowing them to have streamlined workflows and great patient experiences and outcomes.

Away from the office, Bethany is usually making memories with her husband and kids, running, hiking, or dancing at a country concert, where, we’re guessing she exceeds expectations.

Star Clark

Project Manager

We don’t keep record of this, but Star is probably the company leader in most customer comments that begin with, “Wow, what a great experience we had with …” And we love that.

But to us, Star is just your typical former professional hip-hop dancer, commercial model, dedicated mother and former business owner with a cosmetology license and light commercial driving license who started school in Frankfurt, Germany, and learned Dutch before English.

Yep, nothing special. Or quite the opposite.

Star constantly needs new business cards because we keep adding to her list of responsibilities, causing her title to evolve right along with the ever-changing healthcare industry. She has too many roles to list, but near the top is that she takes care of customers from kickoff to two weeks post-go-live. She handles everything from setting up the clinic to integrating providers, staff, and appointment types. She then conducts weekly meetings to make sure all deliverables are being met in a timely manner.

And while it hasn’t been necessary yet, if any of our customers need to transport something that doesn’t exceed 26,000 pounds, Star can jump behind the wheel and finally put that light commercial license to good use.

Courtney Maldonado

Customer Advocate Manager

Problem-solving is an art, and Courtney makes it look easy. But for anyone familiar with her important role, you know it’s hardly a walk in the park. It takes a unique blend of determination, experience, and a self-described “out-of-the-box” perspective.

She’s also a karaoke junkie and obsessed with true-crime documentaries, which translates to being good in front of a crowd and having detective-style attention to detail.

Then there’s her passion for medicine and wearing the gloves, the mask, and the gown. Prior to joining our team, Courtney was the practice manager in her home state of Texas for six colorectal surgeons groups, where she regularly assisted with procedures.

And let’s not forget that she’s a wife and mom of four, which, let’s be honest, gives you the tools to do just about anything, including staying calm in challenging situations, appeasing a variety of moods, and driving with your knees while settling a backseat argument, passing out snacks, and untangling the knotted laces on a pair of soccer cleats.

When asked, though, to name her most valuable skill, Courtney doesn’t hesitate. She’s relentless in her efforts to better understand the customer’s purpose and how they define success, and she builds the relationship around their needs. If that’s “out-of-the-box,” we’ll take it!

Bill Duncan

Enterprise Project Manager

At Qure4u, we’re a staff of outdoor enthusiasts, and probably none more than Bill. The avid fly-fisherman, hunter, and hiker makes the most of every opportunity to explore the wilderness of his home state of Georgia. It’s that comfort in tough terrain that has allowed him to help customers navigate challenging healthcare situations throughout his career.

Bill fills that critical role after new customers go-live with our solutions, assisting them through implementation and into the first stages of success with our industry-leading platform. He revels in the opportunity to help our customers improve access to an easier, faster, and more secure experience for their patients.

The University of West Georgia grad was drawn to Qure4u because of our atmosphere of collaboration, where he can put his industry expertise into action with our team and our customers.

For those who have worked with Bill, you know he leads with a smile, stories about his wife and kids, and every now and then, he makes sure to mention his self-proclaimed “ever-improving” home-brewing skills, which go perfectly with a starry night and a warm campfire.

Monica Bolbjerg, MD

Chairman, Founder, CEO, CMIO

A doctor, entrepreneur, and digital health pioneer, Dr. Bolbjerg is relentless in her drive to improve the patient-provider connection.

As a young physician, Dr. Bolbjerg noticed the lack of tools to engage and help patients beyond episodic, in-person encounters. This ignited her passion to create patient engagement and virtual care solutions to improve patient outcomes and experience while helping providers drive efficiency.

In 2001, Dr. Bolbjerg launched one of the world’s first patient portals in Denmark. Continuing to enhance the doctor-patient relationship, she developed the Qure4u platform in 2015. Since then, she has traveled globally advocating innovations to benefit the practice of medicine and the patient journey with tools used by more than 15 million patients internationally – and growing.

Co-founder and CEO of Qure4u, Dr. Bolbjerg is committed to continuing to revolutionize the delivery of patient-centric care. Qure4u’s MyCarePlan is a holistic patient journey and virtual care platform that arms patients with a Digital Health Key™ to give them simple and convenient access to care, from patient self-scheduling to remote patient monitoring and everything in between.
One of the few female physician tech founders, Dr. Bolbjerg has won multiple innovation prizes and been featured as a speaker at the Health Innovation Think Tank and other leading health innovation forums. Qure4u has been recognized as a Strong Performer in “The Forrester Wave™: Virtual Care Platforms For Digital Health, Q1 2021” report by Forrester Research, as a MedikaLife Top 50 Most Impactful Tech Innovators for Digital Healthcare in 2021, and won the 2020 athenahealth Client Feedback Award.

Wendy Scheetz

Customer Success Manager

More information coming soon!

Kate Bjoro

Manager, Customer Support and Center of Excellence

Calling Venice, FL, home, Kate takes every chance to hunt for rare finds on the beach, whether shark teeth or seashells (even spotting a rare Junonia within two weeks of being in Florida). Her quest for something unique is what brought her to the sunshine state – an opportunity for growth in her healthcare career – and she found it with Qure4u. Kate joined our company as an enterprise implementation specialist before transitioning to quality assurance analyst, and now she manages the customer experience team. She loves making an impact directly with our customers, and hearing how we empower their success.

She holds bachelor’s and master’s degrees in healthcare administration from Towson University and the University of Maryland University College. She worked with Epic in the hustle of the hospital at Greater Baltimore Medical Center as an application analyst for ambulatory and inpatient orders.

When she’s not onboarding and implementing new customers, providing training for seamless use of best practices of our platforms, or participating in EHR troubleshooting to assist customers, Kate enjoys American football and soccer, a sport she’s played competitively most of her life. The next time you see her, shout “Ravens flock, baby” or “Glory, glory, Man United” and see what happens.

Todd Henry

Vice President, Engineering

Even though Todd spent regular time with the president of a foreign nation and met the Jackson family (yup, Michael included), he ranks his relationships with our customers as one of his highest honors – fulfilling their needs drives him. And speaking of ranks, he has served our country for close to three decades, currently as a U.S. Navy Reserve officer.

Todd’s service-oriented nature extends to his approach leading innovation, strategy, and vision for Qure4u as our technology executive. With more than twenty-five years in technology, including seven years of healthcare industry experience, he knows firsthand the importance of privacy and security for our company and customers.

Driven by our collective goal to integrate healthcare systems, Todd thrives at helping our customers and their patients get closer to their goals. He’s proud to be a part of making meaningful change. For example, he led the team that revolutionized medication adherence outcomes through the Glowcap (now Vitality Glowcap), a hardware and software remote patient monitoring device.

Todd has held vital positions in technology for select companies, including as chief systems architect for NATO and senior director roles for Intelligent Software Solutions, iSirona, NantHealth, and Kobie Marketing. He holds his bachelor’s degree in computer information systems from Saint Leo University, and master’s degree in information technology from Virginia Tech. Todd lives in Bradenton, FL, where he spends his free time on the water – fishing, boating, surfing, and dadding.

Kayme Oelberg

Director of Product

Kayme is an adventurer at heart. Whether tackling trails on foot or putting her mind to innovative solutions, she uses her energy and extensive insights to build a roadmap toward success for our customers.

With a decade of healthcare experience on the client side, which included implementing Qure4u for a Texas colorectal surgeon group, Kayme joined our team in 2018. She likes to go off the beaten path and get creative when it comes to working with customers to improve their results. That’s why she traversed customer success and implementation positions and elevated her role to Director of Product, where she provides requirements, expectations, and acceptance criteria around product for best delivery on the tech side, while helping to uncover platform enhancements and educate on the customer side. She’s relentless in her drive to plan, prioritize, and deliver functionality and features that align with what our customers truly need.

After studying at the University of Texas at San Antonio, Kayme’s travels eventually brought her to Brandenton, FL, where she calls home with her family. Ever the adventurer, she still enjoys checking out new places in her kayak, in a good book, or through the lens of her camera.

Suzie Hazelton

Senior Manager, Customer Success

She won’t admit it, but we’re pretty sure Suzie has more than 24 hours in her days. There’s no other explanation for her ability to accomplish so much.

For starters, Suzie has redefined what it means to be Customer Success Manager in healthcare. And that’s not just us saying that — it comes from customer reviews of how rewarding it is to work with Suzie and her team. With more than 11 years experience, including a senior position at Greenway Health, she works tirelessly to build trusted partnerships, resulting in enhanced business outcomes, a high level of customer satisfaction, expanded product usage, and long-lasting connections that become friendships.

Pretty fulfilling, right? The Detroit native is just getting started. Suzie’s list of passions is varied and very long, starting with cooking for her husband and three grown sons. Away from home, she loves to cheer on their local wrestling team, where one of her sons is the head coach and the other is his assistant — since 2006, Suzie estimates that she’s spent close to 3,000 hours sitting in gyms all over the country, cheering on her boys and their teammates in wrestling competitions.

Suzie also serves on the Mission Council at her church, enjoys scrapbooking, and fulfills her self-proclaimed “social butterfly” status by hosting parties and bonfires at her Michigan home. For the person always supporting others, we think it’s time for people to cheer for her.

Lily Nickerson

Content Marketing Specialist

You know those people who are good at everything? The ones who seem like they’re experts in certain subjects, but then you find out they actually just started? Those people who master a new skill while the rest of us are still fumbling with the directions? The go-getters who crush a grueling morning spin class before most people have gotten out of bed?

That’s Lily. And we can’t begin to articulate how happy we are to have her on our team, but we’ll try.

At Qure4u, our job responsibilities stretch far beyond our job descriptions, and this is especially true with Lily. On any given day, the Emmanuel College grad develops, executes, and optimizes marketing programs. She also researches content and consumer trends, develops strategies, and creates assets for both digital and print mediums. She brainstorms within a close-knit, fast-paced team responsible for driving the success and growth of business through marketing campaigns, brand positioning, and industry expertise.

Lily is focused on revolutionizing the way healthcare is perceived by creating a more engaging, relevant, and whenever possible, humorous narrative.

The Vermont native now calls Boston home and … wait, she’s a twin? We’re not sure the world is prepared for that much awesomeness.

Bethany Williamson

Customer Success Manager

Bethany has known us longer than we’ve known her, and it’s probably why she’s exceeded expectations from day one at Qure4u. Or it could be that she has an MBA, a bachelor’s in Health Information Management from UCF, and instinctively blends kindness and tenacity with ease.

Prior to joining our team in 2021, she was an assistant practice manager at an Orlando-area women’s care office that used Qure4u, which she described as “amazing” … her words, not ours. Combine that with more than 15 years of healthcare experience in EHR implementation, medical records for a hospital, and a successful role as a physician’s liaison for a hospital system that focused on sports medicine and rehabilitation services, and it’s no surprise that our customers appreciate Bethany’s knowledge and versatility.

But she takes it further. Her position impacts Qure4u’s role in the future of healthcare by helping customers have optimal success with all our products, allowing them to have streamlined workflows and great patient experiences and outcomes.

Away from the office, Bethany is usually making memories with her husband and kids, running, hiking, or dancing at a country concert, where, we’re guessing she exceeds expectations.

Star Clark

Project Manager

We don’t keep record of this, but Star is probably the company leader in most customer comments that begin with, “Wow, what a great experience we had with …” And we love that.

But to us, Star is just your typical former professional hip-hop dancer, commercial model, dedicated mother and former business owner with a cosmetology license and light commercial driving license who started school in Frankfurt, Germany, and learned Dutch before English.

Yep, nothing special. Or quite the opposite.

Star constantly needs new business cards because we keep adding to her list of responsibilities, causing her title to evolve right along with the ever-changing healthcare industry. She has too many roles to list, but near the top is that she takes care of customers from kickoff to two weeks post-go-live. She handles everything from setting up the clinic to integrating providers, staff, and appointment types. She then conducts weekly meetings to make sure all deliverables are being met in a timely manner.

And while it hasn’t been necessary yet, if any of our customers need to transport something that doesn’t exceed 26,000 pounds, Star can jump behind the wheel and finally put that light commercial license to good use.

Courtney Maldonado

Customer Advocate Manager

Problem-solving is an art, and Courtney makes it look easy. But for anyone familiar with her important role, you know it’s hardly a walk in the park. It takes a unique blend of determination, experience, and a self-described “out-of-the-box” perspective.

She’s also a karaoke junkie and obsessed with true-crime documentaries, which translates to being good in front of a crowd and having detective-style attention to detail.

Then there’s her passion for medicine and wearing the gloves, the mask, and the gown. Prior to joining our team, Courtney was the practice manager in her home state of Texas for six colorectal surgeons groups, where she regularly assisted with procedures.

And let’s not forget that she’s a wife and mom of four, which, let’s be honest, gives you the tools to do just about anything, including staying calm in challenging situations, appeasing a variety of moods, and driving with your knees while settling a backseat argument, passing out snacks, and untangling the knotted laces on a pair of soccer cleats.

When asked, though, to name her most valuable skill, Courtney doesn’t hesitate. She’s relentless in her efforts to better understand the customer’s purpose and how they define success, and she builds the relationship around their needs. If that’s “out-of-the-box,” we’ll take it!

Bill Duncan

Enterprise Project Manager

At Qure4u, we’re a staff of outdoor enthusiasts, and probably none more than Bill. The avid fly-fisherman, hunter, and hiker makes the most of every opportunity to explore the wilderness of his home state of Georgia. It’s that comfort in tough terrain that has allowed him to help customers navigate challenging healthcare situations throughout his career.

Bill fills that critical role after new customers go-live with our solutions, assisting them through implementation and into the first stages of success with our industry-leading platform. He revels in the opportunity to help our customers improve access to an easier, faster, and more secure experience for their patients.

The University of West Georgia grad was drawn to Qure4u because of our atmosphere of collaboration, where he can put his industry expertise into action with our team and our customers.

For those who have worked with Bill, you know he leads with a smile, stories about his wife and kids, and every now and then, he makes sure to mention his self-proclaimed “ever-improving” home-brewing skills, which go perfectly with a starry night and a warm campfire.

Monica Bolbjerg, MD

Chairman, Founder, CEO, CMIO

A doctor, entrepreneur, and digital health pioneer, Dr. Bolbjerg is relentless in her drive to improve the patient-provider connection.

As a young physician, Dr. Bolbjerg noticed the lack of tools to engage and help patients beyond episodic, in-person encounters. This ignited her passion to create patient engagement and virtual care solutions to improve patient outcomes and experience while helping providers drive efficiency.

In 2001, Dr. Bolbjerg launched one of the world’s first patient portals in Denmark. Continuing to enhance the doctor-patient relationship, she developed the Qure4u platform in 2015. Since then, she has traveled globally advocating innovations to benefit the practice of medicine and the patient journey with tools used by more than 15 million patients internationally – and growing.

Co-founder and CEO of Qure4u, Dr. Bolbjerg is committed to continuing to revolutionize the delivery of patient-centric care. Qure4u’s MyCarePlan is a holistic patient journey and virtual care platform that arms patients with a Digital Health Key™ to give them simple and convenient access to care, from patient self-scheduling to remote patient monitoring and everything in between.
One of the few female physician tech founders, Dr. Bolbjerg has won multiple innovation prizes and been featured as a speaker at the Health Innovation Think Tank and other leading health innovation forums. Qure4u has been recognized as a Strong Performer in “The Forrester Wave™: Virtual Care Platforms For Digital Health, Q1 2021” report by Forrester Research, as a MedikaLife Top 50 Most Impactful Tech Innovators for Digital Healthcare in 2021, and won the 2020 athenahealth Client Feedback Award.

Wendy Scheetz

Customer Success Manager

More information coming soon!

Kate Bjoro

Manager, Customer Support and Center of Excellence

Calling Venice, FL, home, Kate takes every chance to hunt for rare finds on the beach, whether shark teeth or seashells (even spotting a rare Junonia within two weeks of being in Florida). Her quest for something unique is what brought her to the sunshine state – an opportunity for growth in her healthcare career – and she found it with Qure4u. Kate joined our company as an enterprise implementation specialist before transitioning to quality assurance analyst, and now she manages the customer experience team. She loves making an impact directly with our customers, and hearing how we empower their success.

She holds bachelor’s and master’s degrees in healthcare administration from Towson University and the University of Maryland University College. She worked with Epic in the hustle of the hospital at Greater Baltimore Medical Center as an application analyst for ambulatory and inpatient orders.

When she’s not onboarding and implementing new customers, providing training for seamless use of best practices of our platforms, or participating in EHR troubleshooting to assist customers, Kate enjoys American football and soccer, a sport she’s played competitively most of her life. The next time you see her, shout “Ravens flock, baby” or “Glory, glory, Man United” and see what happens.

Todd Henry

Vice President, Engineering

Even though Todd spent regular time with the president of a foreign nation and met the Jackson family (yup, Michael included), he ranks his relationships with our customers as one of his highest honors – fulfilling their needs drives him. And speaking of ranks, he has served our country for close to three decades, currently as a U.S. Navy Reserve officer.

Todd’s service-oriented nature extends to his approach leading innovation, strategy, and vision for Qure4u as our technology executive. With more than twenty-five years in technology, including seven years of healthcare industry experience, he knows firsthand the importance of privacy and security for our company and customers.

Driven by our collective goal to integrate healthcare systems, Todd thrives at helping our customers and their patients get closer to their goals. He’s proud to be a part of making meaningful change. For example, he led the team that revolutionized medication adherence outcomes through the Glowcap (now Vitality Glowcap), a hardware and software remote patient monitoring device.

Todd has held vital positions in technology for select companies, including as chief systems architect for NATO and senior director roles for Intelligent Software Solutions, iSirona, NantHealth, and Kobie Marketing. He holds his bachelor’s degree in computer information systems from Saint Leo University, and master’s degree in information technology from Virginia Tech. Todd lives in Bradenton, FL, where he spends his free time on the water – fishing, boating, surfing, and dadding.

Kayme Oelberg

Director of Product

Kayme is an adventurer at heart. Whether tackling trails on foot or putting her mind to innovative solutions, she uses her energy and extensive insights to build a roadmap toward success for our customers.

With a decade of healthcare experience on the client side, which included implementing Qure4u for a Texas colorectal surgeon group, Kayme joined our team in 2018. She likes to go off the beaten path and get creative when it comes to working with customers to improve their results. That’s why she traversed customer success and implementation positions and elevated her role to Director of Product, where she provides requirements, expectations, and acceptance criteria around product for best delivery on the tech side, while helping to uncover platform enhancements and educate on the customer side. She’s relentless in her drive to plan, prioritize, and deliver functionality and features that align with what our customers truly need.

After studying at the University of Texas at San Antonio, Kayme’s travels eventually brought her to Brandenton, FL, where she calls home with her family. Ever the adventurer, she still enjoys checking out new places in her kayak, in a good book, or through the lens of her camera.