How happy are your patients? How well did you do? Iris collects the data so you know.
Iris checks in after the visit to capture how patients feel and how they are recovering — satisfaction surveys, outcome measures, and post-procedure check-ins — then routes the answers that need attention to the right team.
Clinical outcomes, averaged over time
How patients recover across all specialties.
Blended symptom / pain scales · lower scores indicate less burden.
Normalised specialty outcome measures · higher scores indicate better function.
From the last visit
to the next one
Experience and outcomes data is only useful when it is complete and it arrives in time to act on.
Every visit gets asked
Iris reaches every patient after the visit or procedure by text and email, in their language, without a staff member building a send list — so the results reflect your whole population, not the handful of people who happened to respond.
Outcome measures on schedule
Patient-reported outcome measures go out on the protocol schedule — two weeks, six weeks, twelve months — and Iris keeps following up until the form is complete or the window closes.
Recovery check-ins that catch problems
Post-procedure patients are asked how they are healing. Concerning answers — pain, fever, wound changes — are escalated to the care team the moment they come in, not at the next visit.
Answers routed to the right team
Unhappy patients are flagged for service recovery while it still matters, and results roll up by provider, location, and service line so leaders can see where experience is drifting.
Same visit volume, same staff - a very different cashflow
Same visit volume, same team, a far clearer picture.