Who we help · Patients
Care doesn't wait for office hours. Neither does Iris.
Immediate answers, real appointment options and paperwork finished before patients walk in — whether it's 2 p.m. on a Tuesday or 9 p.m. on a Sunday.
Patient questions don't keep office hours.
The question comes up at 9 p.m. The office opens at 8 a.m. Everything in between is worry.
The Sunday night question
A bill doesn't look right or the prep instructions are unclear. Waiting until Monday means worry, missed prep rules, or a cancelled visit.
The phone tag loop
Hold music, voicemails and callbacks during work hours, just to move an appointment when a ride falls through.
Bounced between departments
Patients don't think in departments. Being passed from scheduling to billing to the front desk means telling the story three times.
A teammate for your patients
Iris answers. Patients get on with their day.
01Answers right then
Prep instructions, rescheduling and bill questions are resolved in plain language, any day, at any hour.
02One connected picture
Iris knows the appointment, the instructions and the balance, so one question is one conversation, not three departments.
03Where patients already are
Chat, text or a quick link. The conversation remembers context, so a question asked on Saturday doesn't start over on Monday.
Sunday, 9 p.m.
Three real questions. Three answers, right then.
Sun 9:15 PM
Can I drink water before my 8:00 AM procedure tomorrow?
You can drink clear water until midnight tonight. After midnight, nothing by mouth. Please also remember to bring a companion who can drive you home after the procedure. Anything else for tomorrow?
✓ Prep rules followed · visit kept
What actually changes for your patients
Answers when questions happen
Patients don't have to plan their health concerns around office hours.
One problem, one conversation
Scheduling, billing and instructions connect in a single thread.
Nothing to fill in on arrival
Forms, consents and copays are done from the couch beforehand.
Care that stays on schedule
Timely reminders and prep nudges keep visits from being missed.
Built on a decade of experience
Iris is built on more than ten years of Qure4u experience with how patients behave and what keeps them engaged.
From the desk of the CEO
Monica Bolbjerg on giving patients answers and access whenever they need them.
Your patients have a question at 9 p.m. Who answers?
Patient questions don't wait for office hours. With Iris, they get answered right then: rebooking, prep instructions, or explaining a bill, with no menu and no repeating the story.
The teammate that knows their care, their bill, and their next step, and is ready to help whenever they reach out.
Patients can finally book the right visit themselves.
With Iris, patients pick a time that fits their needs, provider and insurance the first time, at any hour, with no call and no waiting.
Patients should never have to sacrifice getting a good match for the sake of convenience.
Give your patients answers whenever they need them.
We'll walk through a real patient conversation — booking, prep, and billing — for your specialty mix.