Ready before the visit, complete after it.
Iris Concierge gets patients ready around the clock — forms, consents, histories, screeners and prep instructions — then keeps working after the visit to close the gaps that hold up billing.
92%
completed before arrival
6-10 min
shorter average check-in
99%
TOS collections
Iris makes sure nothing is missed
Paperwork at the desk slows the visit and leaves the record incomplete. Iris moves it before arrival and finishes what is missing after.
Forms, consents, histories.
Ready before they arrive
Intake, consents, histories and screeners are completed on the patient's phone in the days before the visit, so check-in is a greeting instead of a clipboard.
Payments and billing details.
Paid at the time of service
Copays and balances are collected before or at the visit, and insurance and billing details are verified up front, so every claim is ready to go out clean.
Billing-ready records.
Complete after the visit
Missing insurance, guarantor and demographic details are collected after the visit and written back as structured data, so the claim goes out clean.
Same visit volume, same paperwork - a very different patient experience
Same schedule, same staff, a visit that starts on time with a complete record.
